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You are eligible for a refund or credit within 30 days of purchase. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
* Gift cards
* Supplements

To complete your return, we require a receipt or proof of purchase.

Sale Items 

Unfortunately sale items cannot be refunded - all sales are final.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at southmorang@powerhousegym.com

 

How To Return

To return your product:

1. Email us notifying of reason to return at southmorang@powerhousegym.com

2. If your return is accepted mail the product(s) to: 20 Murdoch Road, South Morang, VIC, 3752, Australia.

3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

4. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days. 


Note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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